Real Estate
370,000+ mortgage calls.
25.46% conversion rate.
Trioteca, Spain's leading independent mortgage broker, deployed Meetzy AI voice agents to handle the full first-contact and recontact flow for inbound mortgage enquiries - at a scale no human team could match.
People also ask
- → How does a real estate mortgage broker use AI voice agents to qualify leads at scale?
- → What conversion rate can a real estate company expect from an AI-driven mortgage lead qualification campaign?
- → How does Meetzy compare to a human call center team for high-volume mortgage lead outreach?
TL;DR
- Trioteca, Spain's leading independent mortgage broker, received thousands of daily inbound enquiries far exceeding human advisor capacity - leads not contacted within minutes drop sharply in conversion probability.
- Meetzy AI voice agents handled the full first-contact and recontact flow for all mortgage enquiries, calling within seconds of lead arrival and qualifying at a scale no human team could match.
- 370,000+ calls handled; 32.5% contactability; 25.46% conversion rate; 11,045 qualified leads generated.
The challenge
Mortgage enquiries are time-critical. A lead not contacted within minutes drops dramatically in conversion probability. Trioteca was receiving thousands of inbound enquiries daily - far more than their human advisor team could handle in the window that matters. The result: lost leads, inconsistent follow-up, and a ceiling on growth.
The solution
Trioteca deployed Meetzy AI voice agents to handle the entire first-contact and recontact layer. When a new lead arrived, an agent called within seconds - qualifying the mortgage need, gathering key financial context, and booking a slot with a human advisor only when genuinely needed. For unreachable leads, the agent ran a structured recontact cadence automatically.
The results
Over the campaign, AI agents handled more than 370,000 calls. Contactability reached 32.5%, and of those contacted, 25.46% converted into qualified opportunities passed to advisors. The agents generated 11,045 qualified leads across the programme.
"Now Meetzy converts equal or better than humans. The scale is simply not achievable any other way."
Ricard Garriga, CEO, Trioteca
Frequently asked questions
How quickly do agents call new leads?
Meetzy agents call within seconds of a lead arriving - well inside the 5-minute window that maximises contact rates. No human dialler team can match that at scale.
What languages do agents speak?
Agents are configurable in any language. For Trioteca, agents operated primarily in Spanish with regional accent tuning.
How does the agent know when to escalate to a human?
The agent follows a qualification script you define. When a lead meets your criteria - or when the conversation reaches a complexity threshold - it books a human advisor appointment and hands off with full context.
Can the agent handle objections?
Yes. Agents are trained on common objection patterns for the mortgage category and handle them conversationally rather than with scripted deflection.
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Related searches: "how AI voice agents improve mortgage lead conversion for brokers" · "AI outbound calling for real estate mortgage pipeline qualification at scale"
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